How can I remove a card from my account?

You can access all of your cards easily and in one place.

 

In order to remove a card from your account, head to moonpay.com/buy and open the menu screen by clicking on the hamburger icon ( Screenshot_2022-02-03_at_10.13.10.png ) in the top right corner of the widget.

 

Then, choose "Settings" from the menu list:

 

 

Settings.jpg

 

On the next screen, select " Payment methods". Here you will have the option to remove a card, prompted immediately by a confirmation message where the card will be removed after you click confirm. 

 

Payment_methods.jpg

 

 

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Any recurring buys on the card you've removed will be cancelled.

 

Confirmation.jpg

 

You won't be able to remove a card from your account if you have any pending transactions that haven't been fully processed. In this case, you'll have to wait until these transactions are completed or cancelled before you can remove a card. 

Do you need additional support? Our team has got you covered! Please start a live conversation with us by using the "Help" button in the bottom right corner of this page.

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